Colombia El Carmen
Colombia El Carmen
Great Taste Award Winner!
El Carmen has a special place in our hearts, it's a delicious coffee from a group of incredible producers, who we had the pleasure of meeting for the first time in November 2022. It’s a quintessential Colombian coffee, roasted to a medium profile and perfect for espresso or filter.
Origin: Colombia |
Farm: El Carmen |
Region: Huila |
Process: Washed |
Tastes like: Cherry bakewell |
Best for: All brewing methods |
Meet the Producers
The Red Association
We have featured El Carmen from Raw Material since the first year of being a fully fledged coffee roastery, it's been with us through thick and thin, with a global pandemic thrown in for good measure. It's a coffee the entire team loves to drink, day in, day out, all year round; and one we see remaining on our offer list for a long time to come.
Raw Material position themselves and operate with the goal of achieving maximum impact for producers, to increase their access to the speciality market and in turn improve their livelihoods. On our first visit to Colombia in November 2022 we had the opportunity to spend a couple of days with the Raw Material team in El Carmen de Acevedo, the township where El Carmen comes from, where we met many of the producers whose coffee is blended together to make up the El Carmen we all know and love.
We saw first hand the impact of Raw Materials work, the tangible difference it made to the producers in this area, only achievable with concerted effort and a commitment to channeling capital back through the supply chain to those who need it.
We look forward to returning later this year to catch up with the Raw Material team and the producers, see what changes have been made and where the next set of challenges lie.
Shipping Information
Shipping Information
Free Uk Shipping Over £30
All orders placed with a combined total of £30.00 or over will qualify for automatic free delivery. See terms below for UK Mainland Shipping.
Uk Mainland Shipping
Any UK purchases will be charged a flat rate of £3.50. Sometimes deliveries can be delayed.
We try to dispatch orders as soon as possible but during busy periods it can take up to 3 working days to dispatch your order. Delivery may take up to 28 days as stated by Royal Mail, however, this usually is 1-3 working days.
For any urgent orders we would recommend using our 24hr service: as long as your order is received by 1 pm, we will be dispatched the same day between Monday and Friday.
If your goods have not arrived after 14 days please let us know.
Next Day Service
For a fully tracked next-day delivery service please select the 24hr option at checkout. All orders received by 1 pm will be dispatched the same day between Monday and Friday.
Europe & Worldwide Shipping
For all of our International customers we are continuing to ship worldwide, to the following continents and countries; Europe, North America, Australia and Japan.
This service is currently carried out through a fully tracked and signed-for service via DHL Air Express. Please see checkout for estimate delivery which range from 1-3 working days.
Returns Policy
Returns Policy
Non-Consumable Goods
We are happy to accept returns for any faulty equipment or products. To initiate a return, items must be unused and in their original packaging. Please send them to Hard Lines Coffee Roasters, Unit 13 Fairfield Industrial Estate, Gwaelod y Garth, Cardiff CF15 8LA. Returns should be made within 14 days of purchase. If the goods are not faulty, the return shipping cost will be your responsibility, and you must provide proof of the return. For faulty items, we will arrange for collection using our courier service, and you'll need to be available for the scheduled pickup.
Consumable Goods
While we strive to ensure your satisfaction with every order, we only offer replacements or refunds for coffee if it is faulty or damaged. Any such claims will be assessed by our Production team and Head of Coffee. If you encounter any issues, please reach out to our team via email at roastery@hard-lines.co.uk and we’ll work together to find a solution.
Recycling Information
Recycling Information
Recyclable post-consumer recycled (PCR) packaging
Our Wastemade™ RE:MONO laminate is made from up to 85% post-consumer recycled (PCR) material. The carbon footprint is approximately half that of conventional plastic made from virgin fossil fuels. Food safe with a high barrier to oxygen and moisture.
All our bags are suitable for recycling under LDPE4 at your local supermarket.
Find your nearest point
Reviews
Reviews
Colombia El Carmen
Colombia El Carmen
Great Taste Award Winner!
El Carmen has a special place in our hearts, it's a delicious coffee from a group of incredible producers, who we had the pleasure of meeting for the first time in November 2022. It’s a quintessential Colombian coffee, roasted to a medium profile and perfect for espresso or filter.
Origin: Colombia |
Farm: El Carmen |
Region: Huila |
Process: Washed |
Tastes like: Cherry bakewell |
Best for: All brewing methods |
Meet the Producers
The Red Association
We have featured El Carmen from Raw Material since the first year of being a fully fledged coffee roastery, it's been with us through thick and thin, with a global pandemic thrown in for good measure. It's a coffee the entire team loves to drink, day in, day out, all year round; and one we see remaining on our offer list for a long time to come.
Raw Material position themselves and operate with the goal of achieving maximum impact for producers, to increase their access to the speciality market and in turn improve their livelihoods. On our first visit to Colombia in November 2022 we had the opportunity to spend a couple of days with the Raw Material team in El Carmen de Acevedo, the township where El Carmen comes from, where we met many of the producers whose coffee is blended together to make up the El Carmen we all know and love.
We saw first hand the impact of Raw Materials work, the tangible difference it made to the producers in this area, only achievable with concerted effort and a commitment to channeling capital back through the supply chain to those who need it.
We look forward to returning later this year to catch up with the Raw Material team and the producers, see what changes have been made and where the next set of challenges lie.
Shipping Information
Shipping Information
Free Uk Shipping Over £30
All orders placed with a combined total of £30.00 or over will qualify for automatic free delivery. See terms below for UK Mainland Shipping.
Uk Mainland Shipping
Any UK purchases will be charged a flat rate of £3.50. Sometimes deliveries can be delayed.
We try to dispatch orders as soon as possible but during busy periods it can take up to 3 working days to dispatch your order. Delivery may take up to 28 days as stated by Royal Mail, however, this usually is 1-3 working days.
For any urgent orders we would recommend using our 24hr service: as long as your order is received by 1 pm, we will be dispatched the same day between Monday and Friday.
If your goods have not arrived after 14 days please let us know.
Next Day Service
For a fully tracked next-day delivery service please select the 24hr option at checkout. All orders received by 1 pm will be dispatched the same day between Monday and Friday.
Europe & Worldwide Shipping
For all of our International customers we are continuing to ship worldwide, to the following continents and countries; Europe, North America, Australia and Japan.
This service is currently carried out through a fully tracked and signed-for service via DHL Air Express. Please see checkout for estimate delivery which range from 1-3 working days.
Returns Policy
Returns Policy
Non-Consumable Goods
We are happy to accept returns for any faulty equipment or products. To initiate a return, items must be unused and in their original packaging. Please send them to Hard Lines Coffee Roasters, Unit 13 Fairfield Industrial Estate, Gwaelod y Garth, Cardiff CF15 8LA. Returns should be made within 14 days of purchase. If the goods are not faulty, the return shipping cost will be your responsibility, and you must provide proof of the return. For faulty items, we will arrange for collection using our courier service, and you'll need to be available for the scheduled pickup.
Consumable Goods
While we strive to ensure your satisfaction with every order, we only offer replacements or refunds for coffee if it is faulty or damaged. Any such claims will be assessed by our Production team and Head of Coffee. If you encounter any issues, please reach out to our team via email at roastery@hard-lines.co.uk and we’ll work together to find a solution.
Recycling Information
Recycling Information
Recyclable post-consumer recycled (PCR) packaging
Our Wastemade™ RE:MONO laminate is made from up to 85% post-consumer recycled (PCR) material. The carbon footprint is approximately half that of conventional plastic made from virgin fossil fuels. Food safe with a high barrier to oxygen and moisture.
All our bags are suitable for recycling under LDPE4 at your local supermarket.
Find your nearest point
Reviews
Reviews
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