Coffee Club Subscription
Coffee Club Subscription
Curious about coffee?
Keen to try different flavours each month? Our Coffee Club Subscription has your name written aaalllll over it.
We select and roast a curated selection of popular and exclusive coffees made specifically for our subscribers. With free shipping, this is truly the best way of getting new and exciting coffees through your door at the best price.
Our subscription coffees change on the 21st of every month. Usually, you’ll receive a coffee that’s yet to have been released to the general public.
Should you need any help with your subscription, please email roastery@hard-lines.co.uk, we will aim to respond within 48 hours.
Subscription Login
Shipping Information
Shipping Information
Free Uk Shipping Over £30
All orders placed with a combined total of £30.00 or over will qualify for automatic free delivery. See terms below for UK Mainland Shipping.
Uk Mainland Shipping
Any UK purchases will be charged a flat rate of £3.50. Sometimes deliveries can be delayed.
We try to dispatch orders as soon as possible but during busy periods it can take up to 3 working days to dispatch your order. Delivery may take up to 28 days as stated by Royal Mail, however, this usually is 1-3 working days.
For any urgent orders we would recommend using our 24hr service: as long as your order is received by 1 pm, we will be dispatched the same day between Monday and Friday.
If your goods have not arrived after 14 days please let us know.
Next Day Service
For a fully tracked next-day delivery service please select the 24hr option at checkout. All orders received by 1 pm will be dispatched the same day between Monday and Friday.
Europe & Worldwide Shipping
For all of our International customers we are continuing to ship worldwide, to the following continents and countries; Europe, North America, Australia and Japan.
This service is currently carried out through a fully tracked and signed-for service via DHL Air Express. Please see checkout for estimate delivery which range from 1-3 working days.
Returns Policy
Returns Policy
Non-Consumable Goods
We are happy to accept returns for any faulty equipment or products. To initiate a return, items must be unused and in their original packaging. Please send them to Hard Lines Coffee Roasters, Unit 13 Fairfield Industrial Estate, Gwaelod y Garth, Cardiff CF15 8LA. Returns should be made within 14 days of purchase. If the goods are not faulty, the return shipping cost will be your responsibility, and you must provide proof of the return. For faulty items, we will arrange for collection using our courier service, and you'll need to be available for the scheduled pickup.
Consumable Goods
While we strive to ensure your satisfaction with every order, we only offer replacements or refunds for coffee if it is faulty or damaged. Any such claims will be assessed by our Production team and Head of Coffee. If you encounter any issues, please reach out to our team via email at roastery@hard-lines.co.uk and we’ll work together to find a solution.
Recycling Information
Recycling Information
Recyclable post-consumer recycled (PCR) packaging
Our Wastemade™ RE:MONO laminate is made from up to 85% post-consumer recycled (PCR) material. The carbon footprint is approximately half that of conventional plastic made from virgin fossil fuels. Food safe with a high barrier to oxygen and moisture.
All our bags are suitable for recycling under LDPE4 at your local supermarket.
Find your nearest point
Reviews
Reviews
Curious about coffee?
Keen to try different flavours each month? Our Coffee Club Subscription has your name written aaalllll over it.
We select and roast a curated selection of popular and exclusive coffees made specifically for our subscribers. With free shipping, this is truly the best way of getting new and exciting coffees through your door at the best price.
Our subscription coffees change on the 21st of every month. Usually, you’ll receive a coffee that’s yet to have been released to the general public.
Should you need any help with your subscription, please email roastery@hard-lines.co.uk, we will aim to respond within 48 hours.
Subscription Login
Shipping Information
Shipping Information
Free Uk Shipping Over £30
All orders placed with a combined total of £30.00 or over will qualify for automatic free delivery. See terms below for UK Mainland Shipping.
Uk Mainland Shipping
Any UK purchases will be charged a flat rate of £3.50. Sometimes deliveries can be delayed.
We try to dispatch orders as soon as possible but during busy periods it can take up to 3 working days to dispatch your order. Delivery may take up to 28 days as stated by Royal Mail, however, this usually is 1-3 working days.
For any urgent orders we would recommend using our 24hr service: as long as your order is received by 1 pm, we will be dispatched the same day between Monday and Friday.
If your goods have not arrived after 14 days please let us know.
Next Day Service
For a fully tracked next-day delivery service please select the 24hr option at checkout. All orders received by 1 pm will be dispatched the same day between Monday and Friday.
Europe & Worldwide Shipping
For all of our International customers we are continuing to ship worldwide, to the following continents and countries; Europe, North America, Australia and Japan.
This service is currently carried out through a fully tracked and signed-for service via DHL Air Express. Please see checkout for estimate delivery which range from 1-3 working days.
Returns Policy
Returns Policy
Non-Consumable Goods
We are happy to accept returns for any faulty equipment or products. To initiate a return, items must be unused and in their original packaging. Please send them to Hard Lines Coffee Roasters, Unit 13 Fairfield Industrial Estate, Gwaelod y Garth, Cardiff CF15 8LA. Returns should be made within 14 days of purchase. If the goods are not faulty, the return shipping cost will be your responsibility, and you must provide proof of the return. For faulty items, we will arrange for collection using our courier service, and you'll need to be available for the scheduled pickup.
Consumable Goods
While we strive to ensure your satisfaction with every order, we only offer replacements or refunds for coffee if it is faulty or damaged. Any such claims will be assessed by our Production team and Head of Coffee. If you encounter any issues, please reach out to our team via email at roastery@hard-lines.co.uk and we’ll work together to find a solution.
Recycling Information
Recycling Information
Recyclable post-consumer recycled (PCR) packaging
Our Wastemade™ RE:MONO laminate is made from up to 85% post-consumer recycled (PCR) material. The carbon footprint is approximately half that of conventional plastic made from virgin fossil fuels. Food safe with a high barrier to oxygen and moisture.
All our bags are suitable for recycling under LDPE4 at your local supermarket.
Find your nearest point
Reviews
Reviews
Coffee FAQ's
What types of coffee do you offer?
We specialise in specialty coffee roasted fresh to order. Our selection includes single-origin coffees from around the world and carefully crafted blends. Each coffee comes with detailed tasting notes and origin information to help you choose the perfect cup.
How fresh is your coffee?
All our coffee is roasted to order and typically shipped within 1-3 working days of roasting. We include the roast date on every bag so you know exactly how fresh your coffee is.
How should I store my coffee?
Store your coffee beans in a cool, dry place away from direct sunlight. Keep them in the original bag or an airtight container. For best flavour, consume within 3 months of the roast date. Avoid storing coffee in the fridge or freezer.
What grind size should I choose?
- Whole Bean: Best for maximum freshness (grind just before brewing)
- Coarse: Pour over, French press - Cafetière, Cold Brew
- Medium: AeroPress
- Fine: Espresso, Moka pot
If you're unsure, we recommend whole bean and grinding at home.
How do subscriptions work?
Our coffee subscriptions are simple and flexible. Choose how often you’d like coffee — bi-weekly, or monthly — and we’ll roast, pack, and ship it fresh to your door. You’ll often receive coffees before they’re released publicly, and the selection updates on the 21st of each month to keep things varied and interesting.
You’re always in control. You can pause, skip, change your delivery frequency, update your details, or cancel at any time through your account or by email. Changes take effect right away if made before your next billing date — just give us at least 3 days’ notice if you need to adjust an upcoming delivery.
We have a range of different subscriptions to suit everyone. Check them out in Subscriptions