Coffee Club Subscription
Coffee Club Subscription
Curious about coffee? Keen to try different flavours each month? Our Coffee Club Subscription has your name written aaalllll over it.
We select and roast a curated selection of popular and exclusive coffees made specifically for our subscribers. With free shipping, this is truly the best way of getting new and exciting coffees through your door at the best price.
New releases: From the 21st every month |
Coffee club perks: Free shipping & exclusive treats |
1 bag subscribers: 250g bag of coffee |
2 bag subscribers: 2 x 250g bags of different coffee |
1kg bag subscribers: 1kg bag of coffee |
Manage: Pause, cancel and update! |
About our subscriptions
All of our subscriptions get roasted, packed and shipped after the order has been received. We aim to ship subscriptions every weekday so you should never need to wait long for your coffee.Our subscription coffees change on the 21st of every month. Usually, you’ll receive a coffee that’s yet to have been released to the general public.
Should you need any help with your subscription, please email roastery@hard-lines.co.uk, we will aim to respond within 48 hours.
Subscription Login
Shipping Information
Shipping Information
Free Uk Shipping Over £30
All orders placed with a combined total of £30.00 or over will qualify for automatic free delivery. See terms below for UK Mainland Shipping.
Uk Mainland Shipping
Any UK purchases will be charged a flat rate of £3.50. Sometimes deliveries can be delayed.
We try to dispatch orders as soon as possible but during busy periods it can take up to 3 working days to dispatch your order. Delivery may take up to 28 days as stated by Royal Mail, however, this usually is 1-3 working days.
For any urgent orders we would recommend using our 24hr service: as long as your order is received by 1 pm, we will be dispatched the same day between Monday and Friday.
If your goods have not arrived after 14 days please let us know.
Next Day Service
For a fully tracked next-day delivery service please select the 24hr option at checkout. All orders received by 1 pm will be dispatched the same day between Monday and Friday.
Europe & Worldwide Shipping
For all of our International customers we are continuing to ship worldwide, to the following continents and countries; Europe, North America, Australia and Japan.
This service is currently carried out through a fully tracked and signed-for service via DHL Air Express. Please see checkout for estimate delivery which range from 1-3 working days.
Returns Policy
Returns Policy
Non-Consumable Goods
We are happy to accept returns for any faulty equipment or products. To initiate a return, items must be unused and in their original packaging. Please send them to Hard Lines Coffee Roasters, Unit 13 Fairfield Industrial Estate, Gwaelod y Garth, Cardiff CF15 8LA. Returns should be made within 14 days of purchase. If the goods are not faulty, the return shipping cost will be your responsibility, and you must provide proof of the return. For faulty items, we will arrange for collection using our courier service, and you'll need to be available for the scheduled pickup.
Consumable Goods
While we strive to ensure your satisfaction with every order, we only offer replacements or refunds for coffee if it is faulty or damaged. Any such claims will be assessed by our Production team and Head of Coffee. If you encounter any issues, please reach out to our team via email at roastery@hard-lines.co.uk and we’ll work together to find a solution.
Recycling Information
Recycling Information
Recyclable post-consumer recycled (PCR) packaging
Our Wastemade™ RE:MONO laminate is made from up to 85% post-consumer recycled (PCR) material. The carbon footprint is approximately half that of conventional plastic made from virgin fossil fuels. Food safe with a high barrier to oxygen and moisture.
All our bags are suitable for recycling under LDPE4 at your local supermarket.
Find your nearest point
Reviews
Reviews
Coffee Club Subscription
Coffee Club Subscription
Curious about coffee? Keen to try different flavours each month? Our Coffee Club Subscription has your name written aaalllll over it.
We select and roast a curated selection of popular and exclusive coffees made specifically for our subscribers. With free shipping, this is truly the best way of getting new and exciting coffees through your door at the best price.
New releases: From the 21st every month |
Coffee club perks: Free shipping & exclusive treats |
1 bag subscribers: 250g bag of coffee |
2 bag subscribers: 2 x 250g bags of different coffee |
1kg bag subscribers: 1kg bag of coffee |
Manage: Pause, cancel and update! |
About our subscriptions
All of our subscriptions get roasted, packed and shipped after the order has been received. We aim to ship subscriptions every weekday so you should never need to wait long for your coffee.Our subscription coffees change on the 21st of every month. Usually, you’ll receive a coffee that’s yet to have been released to the general public.
Should you need any help with your subscription, please email roastery@hard-lines.co.uk, we will aim to respond within 48 hours.
Subscription Login
Shipping Information
Shipping Information
Free Uk Shipping Over £30
All orders placed with a combined total of £30.00 or over will qualify for automatic free delivery. See terms below for UK Mainland Shipping.
Uk Mainland Shipping
Any UK purchases will be charged a flat rate of £3.50. Sometimes deliveries can be delayed.
We try to dispatch orders as soon as possible but during busy periods it can take up to 3 working days to dispatch your order. Delivery may take up to 28 days as stated by Royal Mail, however, this usually is 1-3 working days.
For any urgent orders we would recommend using our 24hr service: as long as your order is received by 1 pm, we will be dispatched the same day between Monday and Friday.
If your goods have not arrived after 14 days please let us know.
Next Day Service
For a fully tracked next-day delivery service please select the 24hr option at checkout. All orders received by 1 pm will be dispatched the same day between Monday and Friday.
Europe & Worldwide Shipping
For all of our International customers we are continuing to ship worldwide, to the following continents and countries; Europe, North America, Australia and Japan.
This service is currently carried out through a fully tracked and signed-for service via DHL Air Express. Please see checkout for estimate delivery which range from 1-3 working days.
Returns Policy
Returns Policy
Non-Consumable Goods
We are happy to accept returns for any faulty equipment or products. To initiate a return, items must be unused and in their original packaging. Please send them to Hard Lines Coffee Roasters, Unit 13 Fairfield Industrial Estate, Gwaelod y Garth, Cardiff CF15 8LA. Returns should be made within 14 days of purchase. If the goods are not faulty, the return shipping cost will be your responsibility, and you must provide proof of the return. For faulty items, we will arrange for collection using our courier service, and you'll need to be available for the scheduled pickup.
Consumable Goods
While we strive to ensure your satisfaction with every order, we only offer replacements or refunds for coffee if it is faulty or damaged. Any such claims will be assessed by our Production team and Head of Coffee. If you encounter any issues, please reach out to our team via email at roastery@hard-lines.co.uk and we’ll work together to find a solution.
Recycling Information
Recycling Information
Recyclable post-consumer recycled (PCR) packaging
Our Wastemade™ RE:MONO laminate is made from up to 85% post-consumer recycled (PCR) material. The carbon footprint is approximately half that of conventional plastic made from virgin fossil fuels. Food safe with a high barrier to oxygen and moisture.
All our bags are suitable for recycling under LDPE4 at your local supermarket.
Find your nearest point
Reviews
Reviews
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